How can I place my order?

It's super easy - Select product of your choice - Click on 'Add to Cart' - Click on 'Check Out' - Choose your payment option & pay - In case, you still need help just call at +91 7230 919 999 or Email to info@ashpveda.com. We are happy to serve you.

Can I order without having an account?

Yes, you can place your order as a guest by entering your mobile number or email ID but it is always great to have an account for better service experience.

How can I change my order?

To ensure a fast delivery, we start processing your orders immediately receiving them so changing an order is practically not possible. Hope you understand it.

Does Ashpveda have physical stores?

Yes. As of now, we have 4 operational stores in India.

How do I cancel my order?

You can cancel your order either by calling us on our customer care number or simply sending us an email before the order is dispatched.

Shipping policy

Purchases are shipped from our warehouse in Jaipur, Rajasthan by courier. Please allow the following number of days as mentioned in receipt of your order.

For Domestic orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-4 business day. For locations which are in the interiors or in difficult coverage area, this may take between 7-10 working days. We offer free shipping on all orders above INR. 500. All orders below the same have a shipping charge of INR. 50.

For International orders – All international orders are processed within 1 business day. You can expect delivery of the order within 10-12 business day. We offer free shipping on international orders of worth INR. 5,999/- and above.

ORDER DELIVERIES WILL BE MADE BETWEEN

10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand takes no responsibility for goods signed by an alternative person.
Ashpveda Ayurveda is not responsible for damage after delivery.
For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

Cash on Delivery Orders:

2-3 working days for all metro cities (Monday to Saturday). An additional day may be required for remote areas.

Goods will need to be signed for upon delivery. If you are not physically available to sign for the delivery, please suggest an alternative i.e. a family member, colleague, neighbor, etc. Ashpveda Ayurveda Online takes no responsibility for goods signed by an alternative person.

Ashpveda Ayurveda Online is not responsible for damage after delivery.

All claims for shortages or damages must be reported to customer service on the day of delivery.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are mentioned at the time of check out and consumers will know about this before making payments.