Frequently Asked Questions

Close contact with customers by frequently asked questions

It's super easy - Select product of your choice - Click on 'Add to Cart' - Click on 'Check Out' - Choose your payment option & pay - In case, you still need help just call at +91 7230 919 999 or Email to We are happy to serve you.

Yes, you can place your order as a guest by entering your mobile number or email ID but it is always great to have an account for better service experience.

All transactions on ashpveda site are SSL protected. Also, before initiating your transaction please check the padlock sign before the site address in your browser.

To ensure a fast delivery, we start processing your orders immediately receiving them so changing an order is practically not possible. Hope you understand it.

Yes. As of now, we have 4 operational stores in India.

You can cancel your order either by calling us on our customer care number or simply sending us an email before the order is dispatched.

By and large COD is available across all PIN code zones, still there might be locations outside our courier operation areas.

Return must be initiated within 3 days of delivery while tempered packs will not be accepted under any circumstances.

We offer free delivery on all orders above 500 rupees. For orders below 500 rupees, there is a nominal delivery fee of up to 100 rupees,depending on your location.

Please do not accept any damaged parcels.Kindly notify us immediately with order details and pictures/videos of the damaged product to our email ID,if parcel accepted.

We are sorry but it's practically not possible for us to deliver at multiple addresses.

Although we deliver across all major locations in India still there might be locations outside our area of operations.

Refund is processed directly to the acoount used for the transaction while in case of COD the refund is proccessed to the account provided by the customer.

You can redeem them before making the payment in the order placement section/add to cart section. We do offer gift vouchers/promo codes from time to time.

Ask Your Questions